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Welcome.

Dear Guest, thank you for your preference!
Enjoy your stay.

Suites Utilities

Nearby

We remind you that

WASTE DISPOSAL AND RECYCLING

As per the provision of waste management in town you are invited to differentiate your garbage.

For disposal purpose you will find on our yard in Guinizelli 6 and 7, 4 garbage cans:

  • Brown: Non recyclable waste
  • Yellow: Plastic
  • Blu: Paper
  • Green: Glass + Cans

We would appreciate your precious cooperation

AREAS UNDER VIDEO SURVEILLANCE

The common areas of the property are fully monitored. Video footage is recorded and stored for 7 days to ensure the highest level of security for our guests. The Privacy Manager is MYSUITESHOME.

MYSUITESHOME declines any responsibility for thefts in apartments.

The guests are therefore the only responsible for the custody of their personal belongings.

SELF CHECK-OUT MODE

Your Number Code will expire at h11:00 of the departure day.

Our free Self Storage for your luggages is at your disposal in via Guinizelli 6 – Groundfloor and Via Guinizelli 7 in front of the entrance door.

Host Team: +39 347 4529824 / +39 348 5932610

 TAXI :

App Taxiclic easy

Car rental with driver

Cosepuri: +39 51 90 90

App  My Driver


Emergency numbers

113: POLICE

112: CARABINIERS

+39-051/266626:  MUNICIPAL POLICE

115: FIREFIGHTERS- READY INTERVENTION

118: HEALTH EMERGENCY – AMBULANCE –

+39 051 3131: MEDICAL GUARD

+39 051 636 2111: CLOSEST HOSPITAL – SANT’ORSOLA –

+39-0514589927: MSH  for emergency only

“It is forbidden to reproduce in any form, in particular through photographs or films, the premises of the MSH building, both inside and outside the same, unless expressly authorized in writing by the Management.”

Booking Policy

The following terms and conditions apply to all our services; by making a reservation, you acknowledge that you have read, understood, and agree to the terms and conditions below, including the Privacy Policy.

Times

  • Check-in: From Mondays to Fridays from 3:00 PM to 6:00 PM.
  • Late check in (after 6:00 PM): Free Self check-in mode h24
  • Saturday, Sunday and public holidays: Free Self check-in mode h24
  • Self check in Procedure h24: To use this service you need to have paid in advance your stay and you must have sent us a valid ID form (one form for each guest) within h 6:00 PM one day before the arrival.
  • If advanced payment and Identity Form will not arrive within the above mentioned time limit, we will not be able to ensure the hosting service.
  • Check-out: by h 11:00.
  • Please inform us in advance, during the booking process or before your arrival, about any requirements you might need.

Booking

  • The conditions and terms are clearly stated on the booking Policy and in the reservation Form, please don’t forget to read it.
  • Unavailability of the accommodation due to force majeure causes: If your accommodation would not be available due to force majeure causes, not dependent on the Mysuiteshome will, a similar apartment will be offered as a replacement.
  • Alternatively the reservation will be cancelled and guest will be refunded for the full amount paid.
  • The customer, by accepting the replaced accommodation or getting the full refund, expressly renounces the claim for compensation and damages in any way.

Cancellation Policy, delays or early departures

  • You can view the conditions in the booking policy or in the booking form.
  • In case of early check-out, no refund is provided.
  • In case of no-show (without cancellation) the full amount of the stay will be charged.

 

Accepted Payments

  • Debit card and the main credit cards (VISA, MASTERCARD, AMEX)
  • Cash: with the new art. 18 c. 1 lett. a) of D.L. n. 124/2019, converted with amendments into L. n. 157/2019
  • The limit on the use of cash has been redefined. The transfer of money is therefore only possible for amounts lower than € 1.999,99
  • Transfers exceeding this limit must be made exclusively by bank transfer (before arrival), credit card or debit card (we do not accept bank checks).
  • Advance bank transfer (5 days before arrival).

Cleaning

  • Every week a full cleaning service is included (minimum stay 7 nights)
  • For extra cleaning and other requests, list prices on request

Child Policy

Children up to 3 years are free guests if they are going to sleep with their parents or in the baby cot (provided by MySuitesHome). 

  • Children from 4 to 12 years sleeping in an extra bed in their parents’ bedroom are charged € 5/night 

 

Dogs

  • Upon previous request, small-size dogs are welcome and are charged € 10/night.
  • A dog basket and 2 bowls will be provided.
  • You must be insured for any damage caused by animals to people and things, and you must bring with you the documents required by law.
  • It is mandatory to collect dog’s manure, even in the courtyard

Parking

  • The entrance to the parking area and to the pertinent areas is reserved for guests who have purchased this option at the time of booking.
  • It is strictly forbidden for unrelated people to access and stay in these places and to carry out any activity there.
  • The guest must place the vehicle correctly in the appropriate spaces, in compliance with the signs, making the appropriate maneuvers and without causing damage to equipment and other vehicles.
  • Park the car with the handbrake on, with the doors and hood locked.
  • The courtyard area is under video surveillance for the sole purpose of ensuring safety, safeguarding company assets, preventing illegal acts and any form of danger for the safety of users.
  • MySuitesHome S.r.l. is not liable for damage caused to third parties, theft, theft or break-ins, both of the vehicle and accessories, luggage and valuables left unattended.

 

Wi-fi

  • The connection is free for all the guests.

 

During the stay

  • For any explanation (heating, satellite TV, appliances etc.) please check the instruction guide, available in the apartment.
  • For any request regarding additional blankets and pillows, kitchen accessories, bags, etc., please contact the manager.

It is not allowed

  • It is strictly forbidden the entrance of people not registered at check-in.
  • It is also forbidden having parties without otherwise agreed the permission during the booking procedure.
  • Smoking. It is allowed only outside the apartments, in the garden and on the balcony.
  • Please do not disturb the peace. The rules relating of common sense and good manners apply.
  • Do not use flammable products such as: candles, incense, oils, etc.

We please ask to you

  • Always make sure to close doors accessing the common area and the apartments. 
  • Don’t disturb other guests.
  • Keep TV, radio and any electronic appliances at reasonably low volume to live together in harmony with everybody in the house.
  • Have a quiet behavior especially from 11:00 PM to 8:00 AM
  • Avoid excessive consumption of lighting, water and conditioning when not used or not necessary. 
  • Be careful not to clog pipes. Do not flush anything down the toilet or into the sinks.
  • While leaving your apartment please:
  • Do not forget your personal belongings
  • Leave the keys inside the apartment or give them to the Host.

We wish you to inform you that

The apartment will be checked before you leave.

In case of damages, broken or missing items, we will ask you a refund for fixing or replacement.

MSH - Suite Comfort - Bologna